By paying the booking deposit (or entire rental in case of a late booking) “the Renter” confirms that they have read & agreed with these terms & conditions including the cancellation policy.

  1. All bookings are provisional until your deposit/full payment received and you receive a confirmation email.
  2. We reserve the right to refuse any booking we consider to be unsuitable for our property.
  3. Prices are as quoted, but we will reserve the right to correct any error.
  4. The payment of a 25% non-refundable deposit ensures reservation, and is subject to acceptance of our terms and conditions. 
  5. The balance is payable 60 days before the arrival date. If you are booking within 60 days of your arrival date the full amount is payable immediately.
  6. If this balance remains unpaid at the due date, we will send you a reminder by post, by email or by telephone. If you fail to make the relevant payment within 14 days of the due date, we will assume that you wish to cancel your booking. If this happens, your booking will immediately be cancelled and the cancellation charges shown below will apply.

Cancellation Policy

The closer your cancellation is to the start of your booking, the less likely we are to recover the cost of your booking by re-selling your accommodation. Our cancellation charges therefore increase as your start date approaches. For the purposes of the table below, the total cost means the total amount payable in relation to your booking, as set out in your confirmation invoice. We do understand some things are unavoidable, please contact us if this is the case and we will endeavour to reach a mutually acceptable resolution.

No. of days prior to holiday start date Cancellation charge

  • More than 180 days £25
  • 180 to 57 days 33% of the total cost
  • 56 to 29 days 50% of the total cost
  • 28 to 8 days 75% of the total cost
  • 8 days or less after holiday start date 100% of the total cost
  1. Period of rental commences at 4pm on day of arrival, and ends at 10.00am on day of departure. Alterations to arrival and departure times are by prior arrangement only.
  2. On departure the property is to be left in the same state of tidiness and cleanliness that it was on arrival.
  3. Rental prices include linen, towels, and the end of stay cleaning. (Please bring your own beach towels).
  4. Pets are not accepted on the premises. Except with prior arrangement.
  5. Please report breakages and damages, so that they may be replaced in time for our next guests.
  6. Your booking is only for the number of people stated on booking form. This occupancy level is to ensure the comfort of our guests. 
  7. We regret we cannot be held responsible for interruption in services eg. internet, swimming pool, electric, water. We ensure you we will endeavor to do our best to resolve the problem as soon as possible.
  8. The owners shall not be liable to you or any member of your party for any losses or damages, to you, your property, vehicles however caused. We strongly advise holiday insurance which covers you for all accidents. We cannot be held responsible for conditions outside our control e.g. cancelled or delayed flights, restrictive weather, etc. Where you are unable to arrive at the property during the period that it is booked.
  9. The owners reserve the right to terminate your stay if you or members of your party are believed to be causing a nuisance or are not treating the property with due respect. In this event no refund will be made for the unused portion of the holiday.
  10. The owners respect the right to your privacy whilst staying in the property but reserve the right to enter the property should this be necessary to carry out urgent repairs. 
  11. We strongly advise that you take out your own holiday cancellation insurance when booking. We will provide you with any documentation needed for your insurers should it be necessary to cancel. Cancellation charges are as follows :-Greater than 60 days before rental commencement - Deposit only. 60 days before rental commencement -  100% of rental fee.

Please note : By paying the booking deposit (or entire rental in case of a late booking) the renter confirms that they have read and agreed with these terms and conditions, including the cancellation policy.

French Vineyard Vacations